I haven't purchased anything yet, but my plans are huge, lol. I am going to get the latest iPhone 14 and vacuum cleaner, I am just waiting for bigger discounts. Traditionally, the customer support services are overloaded by different requests, and this article https://customerthink.com/why-customer-service-needs-extra-preparation-for-the-holiday-season/ only proves that. Wish me a good luck :)