disposablevapes55
1 post
Aug 05, 2024
3:51 AM
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Our return and refund policy for vape products is designed to ensure customer satisfaction while complying with safety regulations. Here’s a detailed overview:
1. Eligibility for Returns:
Defective Products: If your vape device or accessory is defective or not functioning as intended,Ske Crystal Vape Juice
you may request a return within 14 days of receiving the item. Please contact our customer support team with a description of the issue.
Incorrect Items: If you receive an item that is different from what you ordered, notify us within 7 days. We will arrange for a return and send you the correct product at no additional cost.
2. Non-Returnable Items:
Used Products: For health and safety reasons, we cannot accept returns on used or opened vape products, including e-liquids.
Final Sale Items: Some products marked as “final sale” or “clearance” are non-returnable.
3. Return Process:
Initiate a Return: Contact our customer support team to initiate a return. We will provide you with a return authorization and instructions.
Return Shipping: You are responsible for the return shipping costs unless the return is due to our error (e.g., incorrect item shipped). We recommend using a trackable shipping service.
4. Refunds:
Processing Time: Once we receive your returned item, we will inspect it and process your refund within 5-7 business days.
Refund Method: Refunds will be issued to the original payment method used for the purchase. Shipping fees are non-refundable.
5. Exchanges:
If you need a different product, please return the original item and place a new order.
For any questions or concerns about our return and refund policy,Ske Crystal Vape Juice
please contact our customer support team. We are here to assist you and ensure a satisfactory resolution to your issue.
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