disposablevapes30
1 post
Aug 05, 2024
8:26 PM
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Our return and refund policy is designed to ensure customer satisfaction while maintaining the integrity and safety of our products. Please read the following carefully to understand our procedures and policies regarding returns and refunds for vape products.
Return Policy
Eligibility: We accept returns for vape products within 30 days of the purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it. Certain items, such as opened e-liquids, coils,
vape online store and consumables, are non-returnable due to health and safety reasons.
Defective Products: If you receive a defective or damaged product, please contact our customer service team immediately. We will provide instructions for returning the defective item and issue a replacement or refund, including shipping costs, once the item is received and inspected.
Return Process: To initiate a return, please contact our customer service team with your order number and reason for the return. We will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions for the return. Items returned without an RMA number may not be accepted.
Shipping Costs: Customers are responsible for return shipping costs unless the return is due to a defective product or an error on our part. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Refund Policy
Refund Eligibility: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Partial Refunds: In certain situations, only partial refunds may be granted, such as for items that are returned more than 30 days after delivery or are not in their original condition.
Processing Time: Please allow 5-10 business days for your refund to be processed after we receive your returned item. The time it takes for the refund to appear in your account may vary depending on your payment provider.
Non-Refundable Items: Gift cards and items purchased on clearance or sale are non-refundable.
If you have any questions or need assistance with a return or refund,
vape online store please contact our customer service team. We are committed to ensuring your satisfaction and will do our best to resolve any issues promptly.
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