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Jul 24, 2025
3:53 AM
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Buying Used Engines Online with warranty is a smart move—especially when you're working with trusted providers like Blue Prism Automotive, where every engine is certified, VIN-matched, low mileage, and backed by a written warranty. But what happens if something goes wrong after installation? That’s where understanding the warranty claims process becomes essential.
In this article, we’ll walk you through the steps to claim a warranty on an online engine purchase, what to prepare, and how to avoid voiding your coverage.
1. Understand Your Warranty Coverage Before Installing
The key to a successful claim starts before installation. A reliable warranty—like those provided by Blue Prism Automotive—will outline:
What’s covered (typically internal mechanical components)
What’s excluded (usually accessories, labor, and installation mistakes)
Required documentation (such as certified installer proof or receipts)
Time limit for the claim (30, 90, or 180+ days from delivery)
Always read the full warranty policy included with your engine before starting the install.
2. Use a Certified Technician for Installation
Most warranties for used engines online with warranty require professional installation by a certified mechanic or shop. This protects both you and the supplier. If a claim is later submitted, you'll be able to demonstrate that:
The engine was installed correctly
Required procedures were followed (e.g., fluid flush, thermostat replacement)
No user error contributed to the failure
At Blue Prism Automotive, we advise customers to save all install receipts—they’re often necessary to validate a warranty claim.
3. Watch for Early Warning Signs After Installation
Once installed, monitor your vehicle for any symptoms of failure, including:
Engine knocking or unusual noises
Oil or coolant leaks
Overheating
Poor compression
Engine warning lights
If issues arise within your warranty window, stop driving the vehicle and start documenting the problem immediately.
4. Document Everything for the Claim
To claim a warranty, you’ll typically need to submit:
Your original purchase invoice
Install receipts from a certified mechanic
Photos or videos showing the issue
Diagnostic reports, such as compression test results
Mileage and VIN verification
Blue Prism Automotive offers customer support to help guide you through this process, making it easy to compile and submit the necessary documentation.
5. Contact Customer Support Promptly
Don’t wait if a problem arises. Contact your engine supplier immediately. At Blue Prism, we prioritize timely responses and walk you through the steps needed to resolve the issue.
Be prepared to answer questions like:
When did the engine begin showing symptoms?
Was the issue immediate or delayed after installation?
Were installation guidelines followed correctly?
Has the vehicle been inspected by a technician since the issue appeared?
Timely and honest communication increases the chances of a fast and fair resolution.
6. Know the Possible Outcomes
If your claim is approved, you may receive:
A replacement engine at no additional cost
Partial refund or credit depending on the issue and warranty terms
Repair reimbursement (if agreed upon before work is performed)
Warranties typically do not cover labor unless specified, but with a trusted provider like Blue Prism, you’ll always know your options upfront.
7. Avoid These Common Warranty Claim Mistakes
To ensure your claim isn’t denied:
Do not delay reporting the issue
Do not install the engine without flushing fluids and replacing key components (thermostat, water pump, etc.)
Do not disassemble or tamper with the engine before the supplier can inspect it
Avoid undocumented DIY installs if your warranty requires a certified technician
These missteps are the leading causes of rejected warranty claims.
Final Thoughts
Buying used engines online with warranty offers real protection—but only if you understand how to use that warranty when needed. With Blue Prism Automotive, you’re not just buying an engine—you’re getting a trusted partner who backs every product with transparent policies, thorough testing, and support that’s there when it matters most.
If you're dealing with an issue, act quickly, follow the warranty steps, and let the process work for you.
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