sonukumar45
39 posts
Dec 15, 2025
3:20 AM
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Yes, CRM systems can manage customer warranties and service claims. They store details like purchase dates, product info, and warranty length. When a customer sends a claim, the team can view everything in one place. The CRM tracks each step and shows updates as the claim moves forward. It can also remind staff about pending tasks. Many businesses use a CRM for Customer Service because it helps them handle warranty work in a clear, organized way that customers can trust.
Last Edited by sonukumar45 on Dec 15, 2025 3:22 AM
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